This gave me some idea about how to fix it. There's a discussion from 3 days ago with another person having the same issue as you, so please read that discussion and see if that resolves the problem with your installation. Quote I'm sorry you're havng trouble, and with all the steps you've tried I don't see that you had looked on the forum to see if anyone else had been having trouble like this. I've loaded all the other cyberlink director series with the latest versions and they all run without a clitch.Īny ideas? ( other than subscribe to Adobe !) To close the app and try again you have to go into task manager and end task. In the background the PhotoDirector start up banner (where you agree Ts and Cs) is there just hanging with the loading icon just wizzing round. What is stopping PhotoDirector starting up? It gets as far as loading the GUI for the app with menu titles but then just hangs. However if I'm installing 365 on any pc with no Acer partnership software, you'd like to think it would work.Īll unisatalls were done through the windows settings add remove prorgrams, I didnt just delete stuff off hard drives. This PC shipped with an Acer partnership verion of Cyberlink software which I did uninstall around the same time that I got issues with swapping to v12. This pc ran v11 ok (although it did reload projects with all layers duplicated). I've uninstalled non 365 version and then re installed PD v12 365 and 365 version still just hangs. I've installed the non 365 version and it loads and runs without a glitch (but I'm not getting the full features which I've paid for with 365 subs) Uninstall and re install with anti virus and firewall off This is on Windows 10 home latest version, on an Acer Nilaptop.

Hi can anyone help? Cyberlink support haven't been able to give me a solution.

Cyberlink photodirector 12